Legal

Privacy and cookies

Last updated 22 October 2026

This page explains what personal information iClean Ltd collects when you use this website or get in touch with us, what we do with it, and the choices you have.

Who we are

iClean Ltd is an exterior cleaning company based at 20 Cardinal House, Parsonage Gardens, Manchester M3 2LY. We are the controller of the personal information described here.

For anything about your information, email leon@icleanltd.co.uk or call 07861 929 256.

What we collect

• Quote requests. Your name, email address, phone number, property address, the service you need, any details you give us about the job and any photos you upload.
• Calls, emails and WhatsApp messages. Whatever you choose to send us, such as your contact details, address and photos of the property.
• Jobs we carry out. Booking details, before and after photos of the work, and the information we need to invoice you.
• Website use. Basic technical information such as your IP address, browser and the pages you visit, collected through our security tools and the cookies described below.

How we use it

• To reply to your enquiry and give you a price
• To book, carry out and invoice the work
• To keep records of jobs we have done
• To keep this website secure and working properly
• To measure how well our online advertising works

We use photos of our work to show what we do on this website and our social media. We do not show anything that identifies you or your address without your permission.

Our legal reasons for using it

Under UK data protection law we rely on these lawful bases:

• Contract. When you ask for a quote or book a job, we need your details to take the steps you have asked for and to do the work.
• Legal obligation. We keep some records, such as invoices, because tax law requires it.
• Legitimate interests. Running and protecting our business, keeping the website secure and understanding how people find us.
• Consent. Where the law requires it, such as for advertising cookies. You can withdraw consent at any time.

Who we share it with

We do not sell your information. We only share it with the companies that help us run the business, and only what they need:

• Our website hosting and email providers
• Our customer management system, where quote requests are stored so we can follow them up
• Google, which provides our advertising measurement and the fonts used on this website
• WhatsApp, if you choose to message us there
• Our accountants, and authorities such as HMRC where the law requires it

Some of these providers may store information outside the UK. Where they do, they use legal safeguards approved under UK law to protect it.

How long we keep it

If you ask for a quote and do not go ahead, we keep your details for up to two years in case you come back to us. If we carry out work for you, we keep job and invoice records for six years, as tax law requires. After that we delete them.

Your rights

You have the right to:

• Ask for a copy of the information we hold about you
• Ask us to correct anything that is wrong
• Ask us to delete your information
• Ask us to limit or stop using it
• Ask for your information in a format you can pass to someone else
• Withdraw your consent at any time, where we rely on it

To use any of these rights, email leon@icleanltd.co.uk. We will reply within one month.

If you are unhappy with how we have handled your information, please tell us first so we can put it right. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

Cookies

Cookies are small files saved by your browser when you visit a website. We use:

• Essential cookies. Used by WordPress and our security tools to keep the website running and protect it from attacks. The website does not work properly without these.
• Advertising cookies. Set by Google Ads so we can see when someone who clicked one of our adverts goes on to contact us. These include cookies such as _gcl_au.

The website also loads its fonts from Google, which means your browser sends your IP address to Google when the page loads.

When you first visit, we ask whether you are happy for advertising cookies to be set. They are only set if you choose Accept. You can change your choice at any time using the Cookie settings link at the bottom of every page.

You can block or delete cookies in your browser settings at any time. Blocking essential cookies may stop parts of the website from working.

Changes to this page

We may update this page from time to time. The date at the top shows when it was last changed.